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Automated Service Maintenance with some really RAD Perks!

RAD Maintenance"There has to be a better way to take care of my computers!"
If you're one of the millions of people that have already taken that thought into consideration, you'll be happy to know there is.

At RAD Computers, we're dedicated not only to repairing the issues you have, but preventing the ones you don't, and with our RAD Care Pplans, your system will be taken care of automatically on a monthly, bi-weekly, or weekly basis.

RAD Care is a subscription service for any PC that keeps your computer running optimally by giving you access to RAD Technicians year-round. Depending on the tier of RAD Care subscribed to, RAD Care can also include a  premium managed antivirus, data backup verification, service discounts, on-demand deep-cleanings, included repairs and on-site hours, and more so that your computer is always Dependable!


We offer maintenance with the following benefits:

Silver Gold Platinum
RAD Maintenance
Free Backup Drive Setup Included! Included! Included!
Microsoft Windows Updates Included! Included! Included!
3rd Party Patch Management Included! Included!
Automated Maintenance Monthly  Bi-Weekly Weekly
Seasonal Automated Checkdisk

Included!

Included!

Included!

RAD Expert Deep Cleaning

Annually

Semi-Annually
 -
RAD Monitoring
Warning Pop-Up Alerts Included! Included! Included!
System Crash Monitoring Included! Included! Included!
Hard Drive Health Included! Included! Included!
Disk Space Monitoring Included! Included!
Application Crash Monitoring Included!
Backup Drive Checking Quarterly On-Demand
 -  -
RAD Security
Managed Antivirus Protection & Licensing Included! Included! Included!
Virus & Spyware Monitoring Included! Included! Included!
Unlimited Virus Remediation Included!
 -  -  -
RAD Helpdesk
Secure Remote Desktop Software Included! Included! Included!
System Tray "Helpdesk On Demand" Included! Included! Included!
Web-based Support Ticket Portal Included! Included! Included!
Labor Services Discount*1,2 10% 20%
 -  -
RAD Perks
Priority Diagnostics (In-Store Right Away)

Included!

Included!

Priority Dispatch (On-Site ASAP)

Included!

On-Site / Remote Billed Every 15 Minutes (1-hour minimum)

Included!

On-Site / Remote Billed every 5 Minutes (30-min minimum)

Included!

Discount on Parts

10%

Sold At Cost
Weekdays After-Hours Service  Included! Included!

Saturday Service Calls

Included!

Included!

Sunday Service Calls

Included!

Complimentary Pickup & Delivery of Equipment

Included!
One In-Shop Repair / Two On-Site Hours Included Per Year*3

Included!

Two In-Shop Repairs / Four On-Site Hours Included Per Year*3

Included!

Share One RAD Repair with a Friend or Family Member

Included!

DNS Redirect

Included!

Included!

Anytime Plan Upgrade Included! Included!
 -  -  -
Cost Per Month

*4

$10 $20 $30
*1Labor only, click here for details; *2Discount begins with next service; *3;Labor Only, does not include Part cost,  *4Cost is Per PC, CHANGELOG


Who should subscribe?

Anyone who wants to save money on computer repairs, people wanting a HASSLE-FREE computer ownership, or anyone wanting a predictable fixed cost for computer repairs should join the RAD Maintenance program!

Which plan is right for me?

Silver: This plan is well-suited for the average computer user. You surf the web, check your email, get on Facebook / Youtube / Netflix, etc. Your computer ownership has been pretty virus-free and you exercise caution on the internet. Suggested Uses: Mom's PC, Dad's PC, Grandma's PC, Grandpa's PC

Gold: This maintenance plan was created for multi-user computers, computers belonging to teenagers, and computers that are used for more than just the basics. Maybe you're playing games on an awesome computer, or you use it for school and are on it several hours a day, or you use it for work occasionally and you feel it could use some extra care to keep it running smoothly, or if your computer has needed a major cleanup or a virus removal at ANY point in the past YEAR, this plan is for you. Suggested Uses: Teenager's PC, Light Business PC, Family-Shared PC (multi-computer homes), College student w/ Light Coursework

Platinum: Whoa! This is it, this is the whole shebang. This plan is made to eliminate downtime, minimize overall repair costs, and restore piece of mind to even the most chaotic of computing environments. This plan is THE plan to be on for people that absolutely cannot be without a functioning computer, or prefer absolute control over the costs of their repairs, or families that experience frequent computer repair needs due to numerous unmoderated computing activities, or people that use their computers for heavy business usage. Suggested Uses: College Student w/ Heavy Coursework, Heavily Business-Oriented PC / Production Computer, Family-Shared PC (one-computer home)

 
How could this benefit my business?
Small- to medium-sized businesses don't usually have enough computers to merit an IT-Staff, but their computers are used more frequently than most consumer computers. They deserve every bit of attention, as well. Having them maintained on a consistent basis can help keep productivity high, by preventing the chance of a computer slowing down, or even going down. Businesses also get two additional perks for subscribing:
  • Discounted prices all non-monthly services for the business' computers AND its employees' personal computers
  • Helpdesk-Style Tech Support - Your employees can call, email, or submit tickets with the computer issues they're having and we will handle it just like an in-house help-desk!
  • The cost of the monthly maintenance is accumulated over a 3-month period as a credit towards non-scheduled services that the normal help-desk assistance cannot resolve. (Businesses Only)

Businesses need to sign up all in-service computers to qualify for these perks. Employees of enrolled businesses will automatically be eligible for discounts for their home computer services!

 
Tell me more
All RAD Maintenance service is paid for one month in advance. This is a non-contractual agreement; you may cancel at any time. All services rendered after a RAD Maintenance cancellation or downgrade will be charged at the standard labor rate or the discount that current applies. Prices and services may change at any time; however, we will attempt to notify you to ensure you are on a plan that fits your budget while still providing the care you need.

 
How do I get subscribed?
If you've had us service your computer in the past 30 days, or this subscription is for a business, you're ready to get covered. We will need to create a subscription for the computer(s) you would like covered. This is a one-time set up that only takes a few minutes. Please call us to get started


If you haven't had us service your computer in the past 30 days, we just need to perform maintenance on your computer to get it up to speed, check to make sure it's up-to-date with its software, free of viruses and spyware, and running the software we need to do the monthly maintenance. Call us today at (480) 252-2114 to get covered!